Our Services
Customized Campaigns + Expert Training
Your priorities and our expertise —
making a difference together
Our customized telemarketing and telefunding campaigns are developed to integrate into marketing and development departments direct response strategy that raises millions of dollars every year for our valued clients.
Fundraising Campaigns
A crucial source of revenue that ensures your ability to carry out your Mission
Our donor centric programs are designed to engage support through compelling stories that inspire engagement from your current, lapsed and acquisition donors and prospects. Our call to action will result in higher renewal rates, upgrade gifts, second ask gifts, monthly donors and new donors.
Contact us today to tailor a campaign to achieve your loftiest goals.
Membership Campaigns
Building and maintaining loyal, long-term members
AMS specializes in sales and development of membership programs by acquiring new members, retaining current members, upgrading and engaging members in multi-year memberships that solidify their long-term commitment to your organization. Our membership programs are tailored to your organization's overall budget and objectives — designed to build loyalty and encourage advocacy.
Contact us today to build a loyal and sustainable membership.
Subscription Campaigns
Secure steady, reliable audiences for your performing arts organization
Our strategically-designed campaigns compel your audience to purchase subscription packages suited to each patron’s lifestyle. Our corporate expertise was built on selling strategically designed subscriptions packages to engage your audience to buy, buy more and, more importantly, renew year in and year out. We understand the importance of building and maintaining your subscription audience as a stabilizing force that allows artistic flexibility and is a vital contributor to your organization's financial security.
Contact us today to build a stable and thriving audience.
Legacy Builder™ Campaigns
Identify donors that can ensure your long term stability through planned gifts
Many Legacy Giving donors do not identify themselves until someone speaks with them directly. That is why we developed a proactive personal invitation planned giving campaign. AMS calls its program a LEGACY BUILDER™.
Our Legacy Builder™ program will help you get clear on who has included your organization in their legacy gift plans, who is in the process of including you, and who is considering it. We focus on creating a communication bridge between you and your legacy donors. Working side by side with you, we become your conduit to increased support.
Learn more about creating your planned giving campaigns.
Capital + Endowment Campaigns
Reach your capital campaign and endowment goals without cannibalizing your annual giving
Once you have secured funding from your major donors and enter the public phase of your campaign, AMS can provide you with the strategy and tools to invite your mid and lower level donors to further support your organization’s vision for the future.
We have developed and managed the public phase of enormously successful capital and endowment campaigns all across North America and utilize that momentum to transition donors into higher level, ongoing annual fund giving.t
Contact us today to tailor the public phase of your Capital and Endowment campaigns.
Customer Service Campaigns
School Enrollment Outreach
During our School Enrollment Outreach campaigns, we work together with charter schools to help them achieve their enrollment goals through direct telephone outreach. These campaigns are designed as a first point of contact for new families, and our callers provide a warm and welcoming introduction to your school.
Our skilled callers engage in open conversation with prospective families, including; answering questions, collecting information regarding their students’ needs, and helping to determine if your school is the right fit for their family. Interested families are referred to your enrollment team, and our initial contact will ensure they will be well positioned for an informed and constructive conversation.
Welcome and Thank-You Calling
The program begins with a warm welcome to new donors and an expression of gratitude for their recent contributions. Expressing appreciation is a fundamental step in donor relations, as it helps build a sense of connection and value. AMS verifies and updates donor contact details, including email addresses, phone numbers and mailing addresses. This is crucial for maintaining accurate and up-to-date donor records. We also inform donors about recent news and upcoming events, which provides a valuable opportunity to engage them.
Friendly Reminder Calling
These ‘soft touch’ customer service calls are designed to provide a gentle reminder to donors, patrons and customers, and can be provided for a variety of reasons. Reminder calling may include calls regarding; a soon to be expired membership, a recurring donation, or to provide information about an upcoming appointment or event, to name a few.
By approaching these calls with empathy and a genuine desire to assist, we focus on building customer trust, improving retention rates, and fostering positive brand associations.
Survey Calling
AMS provides survey calling campaigns to engage supporters and provide immediate responses and insights. Based on the feedback and insights gained, organizations can implement actionable changes or improvements to better align their strategies with the needs and preferences of their supporters. Once the survey calling campaign is completed, the collected data needs to be analyzed to extract meaningful insights. This analysis can help identify trends, preferences, and areas for improvement for the organization.
Contact us today for more information.
Consulting + Training
Boost your in-house campaign
Accelerate your in-house campaign and ensure that it's performing to its full potential. We offer inter-related services designed to maximize your outreach efforts:
Campaign Manager training
Preparation of scripts and training materials
Supervision, analysis, and support from a Director of Campaign Operation
SaaS - Database and Reporting software Powered by ALCHEMY
Contact us today for more information.
SaaS Powered by ALCHEMY®
Software as a Service
ALCHEMY orchestrates the "high-touch" methodology for which AMS is known and reporting conducive to in-depth analysis
Power your campaign with ALCHEMY to get game-changing insight into your donors, members and subscribers. Real-time updates at the click of a button help you stay steps ahead of other organizations competing for the same constituents.
ALCHEMY integrates lead management and tracking with a suite of more than 150 real-time reports allowing you to track virtually every aspect of your campaign.
AMS licenses ALCHEMY as SaaS for a weekly fee. We provide the software via the Internet. You do not need to pay for additional IT support. We'll manage, support, and maintain all aspects of your data in ALCHEMY.
Learn more about how you can power your in-house fundraising, membership or subscription campaign with ALCHEMY.
Customize Your Campaign
Our services can be tailored to suit your campaign needs and location.
Full Service
Conducted at our call centre or on-site
AMS provides:
Highly trained Campaign Managers
Recruitment, training and compensation of Representatives
Tailored scripting, training and support materials
A Director of Campaign Operations to oversee your campaign
Strategic recommendations
Powered by ALCHEMY
Management Service
Conducted from your call centre
AMS provides:
Highly trained Campaign Managers
Recruitment and training of Representatives
Tailored scripting, training and support materials
Director of Campaign Operations to oversee your campaign
Strategic recommendations
Powered by ALCHEMY
Strategy
Strategic Conversations
OUR COLLABORATIVE PROCESS
With your priorities and our fundraising expertise we can make a difference together for your organization.